Privacy Policy
Effective Date: September 7, 2025
Paje.ai values your privacy. This Privacy Policy details important information regarding the use and disclosure of your information collected through our website, applications, and services (collectively, the "Services"). This Privacy Policy is incorporated into and is subject to Paje.ai's Terms of Service. Your use of our Services and any personal information you provide remains subject to this Privacy Policy and our Terms of Service.
Information We Collect
Information You Provide to Us
You provide certain personally identifiable information to Paje.ai when you:
- Register for an account or correspond with us
- Use our AI-powered services and tools
- Subscribe to our paid plans or purchase products or services
- Participate in surveys, contests, or promotional activities
- Contact our customer support
This information may include your name, email address, billing information, credit card details, company information, and any content you input into our AI systems.
Automatically Collected Information
Cookies Information: When you visit our Services, we may send one or more cookies - small text files containing alphanumeric characters - to your device that uniquely identifies your browser. Paje.ai uses both session cookies and persistent cookies. You can configure your browser to refuse cookies, but some features may not function properly without them.
Log File Information: Our servers automatically record information when you use our Services, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring and exit pages
- Platform type and device information
- Date and time of requests
- API usage patterns and performance metrics
Analytics Information: We use analytics tools to measure traffic, usage trends, and service performance. This data is collected in aggregate form and cannot reasonably identify individual users.
AI Interaction Data: We collect and analyze:
- Prompts and inputs you provide to our AI systems
- Generated responses and outputs
- Usage patterns and feature utilization
- Model performance and accuracy metrics
Third-Party Information
Paje.ai may receive information about you from third parties, including:
- Information from social media platforms when you connect your accounts
- Data from integrations with other services you authorize
- Information from our business partners and service providers
- Public datasets used to improve our AI models
How We Use Your Information
Provide and Improve Services: We use your data to operate, maintain, and enhance our AI services, including:
- Processing your requests and generating AI responses
- Training and improving our machine learning models
- Personalizing your experience
- Providing customer support
Communication: We may use your contact information to:
- Send service-related notifications
- Respond to your inquiries
- Share product updates and new features
- Send marketing communications (with your consent)
Security and Compliance: We use information to:
- Detect and prevent fraud and abuse
- Ensure compliance with our Terms of Service
- Protect the security and integrity of our Services
- Comply with legal obligations
Analytics and Research: We analyze usage data to:
- Understand how our Services are used
- Identify trends and usage patterns
- Conduct research to improve AI capabilities
- Generate aggregate statistics and insights
Information Sharing and Disclosure
Service Providers: We share information with trusted third-party service providers who assist us in operating our Services, including:
- Cloud hosting and infrastructure providers
- Payment processors
- Analytics and monitoring services
- Customer support platforms
These providers are bound by confidentiality agreements and may only use your information to provide services to us.
AI Model Training: We may use anonymized and aggregated data to train and improve our AI models. Personal identifiers are removed, and we implement privacy-preserving techniques to protect individual privacy.
Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
Legal Requirements: We may disclose information when required by law, such as:
- Responding to subpoenas, court orders, or legal process
- Protecting our rights and property
- Investigating fraud or security issues
- Complying with regulatory requirements
With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
Data Security
Paje.ai implements industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security audits and monitoring
- Secure coding practices and vulnerability management
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this policy. Specific retention periods depend on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Our legitimate business interests
You may request deletion of your account and associated data at any time, subject to certain legal and operational requirements.
Your Rights and Choices
Access and Portability: You may request access to the personal information we hold about you and receive a copy in a portable format.
Correction: You may request correction of inaccurate or incomplete personal information.
Deletion: You may request deletion of your personal information, subject to certain exceptions.
Restriction: You may request that we limit the processing of your personal information in certain circumstances.
Objection: You may object to certain types of processing, including direct marketing.
Opt-Out: You may opt out of marketing communications and certain data collection practices.
To exercise these rights, please contact us at privacy@paje.ai.
International Data Transfers
Paje.ai is based in [YOUR LOCATION] and our Services are hosted in [HOSTING LOCATIONS]. If you are accessing our Services from outside these regions, please be aware that your information may be transferred to, stored, and processed in these locations. We implement appropriate safeguards to protect your information during international transfers.
Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Third-Party Links and Services
Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party services you use.
AI-Specific Privacy Considerations
Model Training: We may use your interactions with our AI systems to improve our models, but we implement privacy-preserving techniques such as:
- Differential privacy
- Data anonymization
- Federated learning approaches
- Prompt sanitization
Content Generation: Our AI systems may generate content based on patterns learned from training data. We do not intentionally reproduce copyrighted material or personal information in generated outputs.
Data Minimization: We collect only the data necessary to provide and improve our AI services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices in our Services
Your continued use of our Services after changes take effect constitutes acceptance of the updated policy.
Contact Information
Email: support@paje.ai
Address: [YOUR BUSINESS ADDRESS]
Data Protection Officer: [DPO CONTACT INFO IF APPLICABLE]
For users in the European Union, you have the right to lodge a complaint with your local data protection authority.
*This Privacy Policy was last updated on September 7, 2025.*